Staff members from the Business Office and the Financial Counseling Office are on hand to address any concerns you may have. For questions about a bill from the Hoops Family Children's Hospital, Cabell Huntington Hospital, the Edwards Comprehensive Cancer Center, a CHH Family Medical Center or the Urgent Care Center, please call the Business Office from 8 a.m. to 4 p.m., Monday through Friday at 1-888-638-8555 or 304-526-2175, or dial ext. 2175 from your bedside phone inside the hospital.
Financial counselors are here to discuss any financial concerns related to your hospital bills. Their offices are located on the first floor of the hospital above the coffee shop.
Financial counselors are available weekdays from 8 a.m. until 3 p.m. No appointment is necessary. To call the financial counselor from outside the hospital, dial 304-526-6099 or 304-526-6344. If you are currently a patient, you may simply dial ext. 6099 or 6344 from the bedside phone in your room. Remember, your health and well-being are our primary concern. You will be registered and treated regardless of your ability to pay.